| AdBarcode Inc. : Professional Services |
AD Barcode -Industrial Printer Service Outline
All prices quoted here are based on a 4" wide Steel encased Thermal Transfer
E.g. Zebra 105X, 140 XiII, TEC B-572, 472,402,452 etc. SATO M-8400, 8450,CL408
E.g. Eltron 2046, Datamax Prodigy, Prodigy Plus, Prodigy Max, I4206 i4208
Prepaid Service Contracts
| AD Barcode 24/7 Elite Printing Service Plan |
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· On Site Diagnostic Service and Repair Including major component replacement.
(Parts and Print head Barcode extra)
· Loaner printer of identical configuration, installation, and setup
· Quarterly PM on site maintenance cleaning and re-conditioning of all covered equipment
· ANSI compliant Grading report including scan profile for up to 4 Barcodes a yr.
24 Hour a Day 7 Days a Week 4 Hr on Site Response time.
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| Per Machine 2100.00 |
| AD Barcode Elite (Industrial Printer) Service Plan (Within GTA) |
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· On Site Diagnostic Service and Labor including major component replacement,
(Parts and Print head Barcode extra)
· Loaner printer of identical configuration, installation, and setup
· Quarterly PM on site maintenance cleaning and re-conditioning of all covered equipment
· ANSI compliant Grading report including scan profile for up to 4 Barcodes a yr.
· Unlimited Telephone TEC support for the duration of the Contract
8 Hours a Day, 5 Days a Week, 4 Hr on Site Response time.
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| Per Machine 1495.00/yr |
| AD Barcode Effective (Industrial Printer) Service Plan (within GTA) |
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· On Site Diagnostic Service and Repair, Print head and parts extra
· Loaner printer of identical configuration, ($20.00 /day) installation, and setup incl.
· Semi Annually PM on site maintenance cleaning and re-conditioning of all covered equipment
· ANSI compliant Grading report including scan profile for up to 2 Barcodes a yr.
·Limited Telephone tech support
8 Hours a Day, 5 Days a Week, 24 Hr On Site Response time.
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| Per Machine 795.00/yr |
| AD Barcode Economy (Industrial Printer) Service Plan |
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· Call in Diagnostic Service and Troubleshooting . Depot Service, Reg. Business hours
· 72 Hours turn around time on most repairs. Print head and Parts Extra
· Loaner printer of identical configuration, @$30.00 \day (Installation not incl.)
· Semi annually cleaning and re-conditioning of all covered equipment
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| Per Machine 395.00/yr |
| AD Barcode Help Desk Call in Support Plan |
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Services can be the most important purchase of all of your barcode system equipment. Besides instructions
on how to troubleshoot and perfect the print quality of your labels, keeping your thermal printer functioning
in top form. Every technical and non-technical issue concerning your labels will be addressed by AD BARCODE.
This means bar-coding issues such as Symbology compliance, Code Creations, ANSI Parameter regulations,
Checksum creations. Formatting and layouts, database and ODBC setup. AD Barcode Data Systems will support your
Labeling Software i.e.) Labelview, Label Matrix, Bartender, Label Craft, Windows drivers, Corel, Illustrator and more.
AD BARCODE Help Desk Overview of Services
To overview the kind of information that may be required for our Help Desk Staff to effectively assist our clients, a basic list of application dependant factors are outlined below. This information should be available to AD BARCODE Staff upon commencement of HD Call.
Customer choosing contracted AD BARCODE Help Desk Services will be given access to a North American Wide Toll Free Number that rings directly to AD BARCODE Help Desk. AD BARCODE Uses Maximizer Contact Management software and will Log all Support Calls, Claims and information pertaining to your account within this application. A brief summary of all support calls (5W's) will be delivered to the client 2 months before the service contract terminates. All Payments for Contracted Services must be received before the contract is valid. At any time, a detailed statement can be produced to show support call issues, all correspondence, time, location, duration, personnel etc.
Value Add Distinctions
· Authorized TEC Canada Distributor
· Certified TEC trained technicians at your site
· Approved TEC, ZEBRA, SATO, Datamax parts and consumables
· Affiliate service provider for TEC ZEBRA SATO DATAMAX
· Authorized, ZEBRA, SATO, Datamax
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| Contracted |
· 4" Monochrome Printers Max. 10 Hrs. Min. 1 hr $600.00\yr
· 6- 8" Monochrome Printers Max 10 hrs. Min. 1 hr $750.00\yr
· 2 & 4 colour printers Max 10 hrs. Min 1 hr $1000.00\yr
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| Non-Contracted rates |
· 4" Monochrome Printers Max. Hourly Minimum 1 Hr $80.00\hr
· 6-8" Monochrome Printers Max Hourly Minimum 1 Hr $100.00\hr
· 2 & 4 colour printers Max 10 hrs. Min .1 Hr $125.00\hr
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